Education and Experience
- Business Acumen - Basic understanding of and ability to apply general business and financial concepts, basic understanding of the business, strong product knowledge and ability to understand and navigate the social and/or political dynamics within the organization.
Communication - Clear, effective, and focused written, verbal, and non-verbal communication skills; solid listening skills; ability to effectively persuade and influence others and develop rapport; strong ability to identify customer needs and offer products to meet those needs.
Decision Making/Problem Solving - Ability to systematically evaluate alternatives and make quality decisions in a timely manner, ability to take appropriate risks.
Customer Engagement - Displays empathy, focus, and responsiveness toward our customers; ability to build and maintain relationships; seeks and anticipates customer needs; exceeds customer expectations and ensures customer satisfaction.
Interpersonal Effectiveness - Demonstrates personal warmth, authenticity, and patience; considerate and shows respect for others; displays self-motivation and conducts affairs in a professional manner; seeks feedback and adapts behavior.
Functional Expertise - Has the functional and technical knowledge, skills, and abilities to be effective in the role and demonstrates a commitment to continuously learn and improve these skills; seeks assignments and roles that expand or improve functional abilities; displays an ability to perform work at a high level of volume without sacrificing quality.
Other Knowledge, Skills, and Abilities
Ability to respond to common inquiries or complaints from clients, vendors, regulatory agencies or members of the business community.
Ability to maintain confidentiality of all bank records and customer transactions.
Ability to calculate figures and amounts such as discounts, interest, commission and percentages.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the SVP Talent Acquisition Manager, to fill a specific position.